Privacy policy

Our obligations

Agroservice-production d.o.o. adds great importance to your privacy. Agroservice-production Ltd. fully implemented the General Data Protection Regulation (GDPR) of the European Parliament. Please read the privacy policy carefully to find out how we collect, process and store the information you have provided to us using our website form “Send a Query/Contact us”. We collect different types of information, including information that identifies you as an individual (personal information). A more detailed explanation is given below.


What information is collected by Agroservis-production d.o.o.?

When you use our website, we can collect data that you have decided to share with us. For example, in the “Query/Contact us” form, you shared your data with us. We can also collect information about your access device and the IP-address through which you accessed the website. For more information on this section, please refer to the section “cookies and other tracking technologies” below. When you use the above forms, we collect information directly from you, such as your name, e-mail address, home address and telephone number, for the purpose of providing the requested service.


How do we use information?

When you share your information with us, we can use the information obtained to respond promptly to your inquiry, e.g. for certain products and services or the “Send Query/Contact us” form. We also use data in the administration and improvement of the website and in the analysis of the website for the purpose of monitoring marketing, i.e. popularity of individual parts on the website itself.

When you use our services, we can use your data:

In order to establish the requested communication for the purpose of your requested query for a particular product. For example, when you send an inquiry through contact form, Agroservis-production d.o.o. collects the obtained personal data for the continuation of communication for commercial cooperation purposes.

To contact you and reply to your entry in the form “Send a Query/Contact us”.

When a user visits our website and clicks on a specific subsite, anonymous information is gathered regarding the attendance of certain subsites within our Google Analytics website.


Cooperation with third party

We don’t rent or sell your personal information to a third party.

We do not share with any third party any personal data of our users.

Our employees have no right to use personal data collected for the purpose of cooperation between users and Agroservis-produkcija d.o.o.

Although it is unlikely that we will receive a court order from an authorised legislative body, Agroservis-produkcija d.o.o. they will be obliged to submit the requested information to them. Agroservice-production Ltd. shall take precautionary measures to ensure that the requested authorities do indeed have legitimate reasons to seek data.


Security and privacy

Agroservice-production Ltd. keeps personal data from unauthorized disposition and access. Agroservice-production d.o.o. uses organizational, technical and physical security measures in order to protect collected personal data.


Cookies and other tracking technologies

Information from these cookies helps us to understand how our users use the website, with the aim of improving the quality of content to users and viewing experience. Optional cookies include Google Analytics cookies (whose cookies accompany attendance and analyze web site performance, which Agroservis-productive d.o.o. is available as statistical data, without personal data from individual users) and social network cookies (e.g. Facebook) enabling users to share certain content through their own social media accounts.

When you first access the website, there will be a label indicating the existence of cookies and requesting your approval for their acceptance.

By continuing browsing the website, you accept the use of cookies.

The user of a website can always self-regulate (restrict or disable) receiving cookies through the settings of his/her Internet browser. Please note that disabling cookies may affect functionality and your interaction with the web page and exclude any responsibility for any loss of functionality and/or quality of the content of the web site in all cases when users choose to regulate the receipt of cookies.


For more information on configuring browser settings for cookies, see these links:

Firefox – learn more about private browsing methods and cookie settings in Firefox

Google Chrome –  read about the way the cookie is anonymous and cookie settings in Google Chrome

Internet Explorer – about the way InPrivate works and cookie settings in Internet Explorer

Safari – for more information on the “Private Navigation” modus and cookie settings in Safari

The use of these websites will be considered to inform users at any time and to comply with the terms of use, including provisions on the processing and protection of personal data and options regarding cookies.


What are my options?

You can decide not to share the requested data with us. Note that certain data is necessary in order to get feedback on the requested goods or services, as well as in response to your input through the form “Send Query/Contact us”.


Access and update your personal information

To view or update your personal information, and to make sure they’re correct, contact us at’s e-mail address. Agroservice-production Ltd. will do everything to provide you with an insight into your requested data within 30 days of your request for access and, if necessary, update, change or delete your data completely. If, for some reason, we are unable to comply with your request within 30 days, we will inform you when the information will be available to you. Although it is unlikely, if we are unable to share with you your requested information, we will inform about the reasons why the requested insight cannot be performed.


Questions related to this notice to Privacy Policy

If you have any further questions or any objections regarding the protection of your personal data, please contact us at the Any inquiry or objection to privacy will be recorded and investigated and the results of the investigation will be ensured. If we establish that the objection is justified, we will take all appropriate necessary measures in accordance with the positive regulations.